Terms & Conditions

PAYMENT

Paypal is preferred alternatively make UK only cheques and Postal Orders payable to: PANDEMONIUM 125 Sheen Lane London SW148AE or make a direct credit card payment between 9.30-6pm Mon to Sat (UK time) on 020 8878 0866 You are also welcome to visit our London shop to inspect any item before purchase. Please note that UK cheques can sometimes take 4 to 10 working days for banking and clearance before dispatch.

DISPATCH

We always endeavour to give you the best possible value and service with the dispatch cost of your item/s. All shipping prices are fully inclusive of all handling and packaging fees and no profits are made on our P&P charges. We usually dispatch same or next day (except weekends). All items will be dispatched by certified first class Royal Mail or other carriers for larger items over 2kg. Please allow up to 7 working days for dispatch/delivery. No items will be posted until your payment has cleared. Please note that we cannot make guarantees on behalf of any shipping company or fully predict delivery patterns especially during National Holidays and weekends, Any postal damage or losses will follow Royal Mail or Parcel Delivery Service procedures accordingly and we will work with you to resolve any issues should they very rarely arise.

OVERSEAS

Paypal or Credit card payments only for overseas sales. Please note that we only use first class priority postal services with a paypal recommended tracking number for insurance purposes. Also note that overseas buyers are responsible all overseas taxes and customs fees should they apply.

ALL NON-EUROPEAN UNION RoW (Rest of the World) OVERSEAS BUYERS MUST SELECT "REQUEST A SHIPPING QUOTE" UPON CHECKOUT.  We will then confirm by return email the shipping cost and request confirmation from you.

RETURNS

Before you return any item, please make a full report in writing (or email us) within 7 days of receipt, stating clearly the problem. We will then advise the next step forward. All goods must be intact and in original packaging and condition with seals unbroken. Items with opened seals and packaging will be subject to a 25% (value of the goods) re-packaging fee. The buyer is responsible for all shipping costs related to the return of the goods. Any postal damage or losses will follow Royal Mail or Parcel Delivery Service procedures accordingly and we will work with you to resolve any issues should they very rarely arise.

DISCOUNTED ITEMS

Please note that some of our reduced items may have damaged or shop soiled packaging. The items themselves are perfect and complete and usually sealed, unless stated otherwise. All our items are brand new and unused. For example: Books may have been browsed or a toy may have been opened for window display purposes. For further information visit: www.pandemoniumlondon.com

The use of this website is subject to the following terms of use: The term “us” or “we” or “our” refers to the owner of the website. The term “you” refers to the user or viewer of our website. The content of the pages of this website are for your general information and use only. It is subject to change without notice.  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which are owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales. Website disclaimer The information contained in this website is for general information purposes only. The information is collated by us and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Through this website you are able to link to other websites which are not under the control of ourselves. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. If you continue to browse and use this website you are agreeing to comply with and be bound by the above terms and conditions of use, which together with our privacy policy governs in relation to this website.

VAT

VAT Reg Number 855 4548 94